Future workplace - via the lens of Covid era business operations
Companies have improved, are improving or will improve their business models and operation practices. Those who aren't willing to change amid an unprecedented year may not survive. It's that dire.
Likewise, if you, as a corporate professional, stay stagnant, the future workplace could leave you behind.
By examining newly adopted business strategies and practices, we can identify how human resource needs might shift in the post-Covid world and how best to raise your value in employers' eyes.
Home office makes a lot of sense
Social distancing and interaction over the Internet are now the norms. Companies are forced to implement technologies in video conferencing and file sharing tools for pandemic safety purposes. Along the way, they have also realized that these new practices for business operations (work-from-home policies and fewer business travels) make a lot of sense in regards to productivity and cost.
Tip: Become so highly proficient with home office software that you can teach colleagues how to properly utilize the many features. Or even develop a strategic plan to help management adopt the work-from-home tools.
Collaboration, more crucial than ever
When everything is done online, an organization can lose its sense of community. For highly collaborative projects, there's no replacing in-person interactions. Discovering ways to work as a cohesive unit is critical, especially when work gatherings and face-to-face meetings are no longer possible.
Tip: Facilitating multi-participant meetings online and communicating with a large audience via video conference will become increasingly important to companies. We are apart, but if you have the skillset and personality traits to inspire collaboration as if we are still in the same physical space? That's leadership material, and in particular, leadership for tomorrow's corporate world.
The decline of brick-n-mortar business models is inevitable. It was happening before the pandemic, but even the latest technology adopters must now move into the digital age, and there's no going back.
- More and more consumers shop online
- Marketing on social media is more impactful than on traditional media channels, especially for a younger target audience.
- Customer service operation is less costly and more efficient with the proper technological platforms.
- Internal communication with no geographical limitations is beneficial to any industry.
Tip: Reconsider all your ideas from the online vantage point. This is the new approach to conducting business, so be the person who can provide strategic planning and think creatively during this paradigm shift.
Although the Covid-19 pandemic has brought on short-term, adverse impact, it may very well transform many companies and industries for the better.
On a personal level, 2020 is indeed a trying year, but be proactive and take advantage of what you've been dealt with. You can re emerge from these dark days more capable and valuable for the future workplace.